The Reasons Business Phone Systems Are Going Digital For VoIP

Choosing from business phone systems is a difficult decision. A phone can now do so much more than simply make calls, making it even more valuable than it was in the past. Customers are kept connected with a phone line, and they also can be an effective marketing device. Those who have large offices or geographically broad locations will use a phone regularly throughout the working day to stay connected internally. Analog phones have been the sole way to do this until lately. We use business phone systems in Surrey.

In the last ten years, business phone systems have had a revamp. Businesses quickly welcomed the internet into everyday use, for purposes such as research, communication over email and word processing. Although the initial uses for the internet were restricted, it was not long before developers began thinking outside of the box. In recent times the concept of a phone system over the internet was created, and gradually became known as ‘Voice over IP’ (or VoIP). This grew popular with the emergence of high-speed internet and free online video conferencing software such as Skype.

While there were few applications around, in the beginning, VoIP is now a fully accessible service to those with a broadband connection. This is good news for companies and has been taken on board by many large and small businesses around the globe to run their phone systems. Landlines are no longer appropriate for business phone systems, missing features that are available with VoIP services, such as multi-call conferencing and online faxing. Two or more calls can be active at the same time on VoIP systems, which allows for more flexibility in offices with busy phone traffic. A landline does not have this flexibility.
The following are the different categories of business phone systems available in the market that addresses comprehensive business requirements.


There is a special device called key system unit (KSU) that maintains control over the key phone systems. However, it is an exclusive business telephone tool and has some special features that are not found in the usual systems. It allows individuals to make call to the different in-office extension and also gives the leverage to put the line on hold. Under this phone system, 5 to 40 extensions can be managed. Thus, it is mainly popular among small and medium sized business organizations. This phone system may cost the business enterprise somewhat in between $350 to $1000 per user.


While working in an organization with a requirement for more than 40 extensions, you need to turn towards private branch extension phone systems. Though the traditional model for PBX system was quite large, that was not too pleasing, but with the cutting-edge technology, PBX systems have been designed in compact model that can be easily placed on your workstation. They are completely programmed. It costs approximately $800 – $1000 per user. Thus, they are considered as the ideal phone systems for medium businesses with employees more than 100.


It has maximum capacity to accommodate 10 extensions. It is not wired permanently in an office and can be replaced to any other preferred location, if required. It has features similar to those PBX systems, and so, they are most commonly installed in small offices with fewer employees. It is inexpensive and costs $130 to $225 per phone.

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